Warranty Policy

At Fixswift, we stand behind the quality of our refurbished laptops and devices. Our comprehensive warranty policies are designed to give you complete peace of mind with your purchase. Each device comes with a choice of warranty periods to suit your needs.

6-Month Protection Plan

• First Month: Comprehensive coverage
• Months 2-6: Non-comprehensive coverage
• 10-Day Replacement Guarantee: Full replacement if device is non-functional or damaged by Fixswift

Coverage Details:

• ✅ Hardware component failures
• ✅ RAM and processor issues
• ✅ Hard drive and SSD problems
• ✅ Keyboard malfunctions
• ✅ Battery defects
• ✅ Manufacturing defects under normal use

1-Year Premium Protection

• Full Year: On-site warranty service
• Battery & Charger: 3-month warranty
• 10-Day Replacement Guarantee: Complete device replacement for Fixswift-related issues

Coverage Details:

• ✅ All hardware component failures
• ✅ Extended on-site support
• ✅ RAM and processor coverage
• ✅ Storage device protection
• ✅ Keyboard and input device issues
• ✅ Professional technical support

2-Year Ultimate Protection

• First Year: Complete on-site warranty
• Second Year: Non-comprehensive coverage
• Battery & Charger: 3-month warranty
• 10-Day Replacement Guarantee: Full replacement for any Fixswift-related issues

Coverage Details:

• ✅ Extended hardware protection
• ✅ Priority technical support
• ✅ Component failure coverage
• ✅ On-site service first year
• ✅ Remote support second year
• ✅ Professional maintenance support

What’s Not Covered?

To maintain transparency, please note the following exclusions:

• ❌ Physical damage from drops or accidents
• ❌ Liquid damage of any kind
• ❌ Motherboard issues
• ❌ Software-related problems
• ❌ Virus or malware damage
• ❌ Unauthorized repair damage
• ❌ Cosmetic wear and tear
• ❌ Third-party repair attempts

Terms and Conditions

1. Original Purchaser Only: Warranty is non-transferable and valid only for the original buyer
2. Proof of Purchase: Keep your invoice safe – you’ll need it for warranty claims
3. Device Usage: Follow manufacturer guidelines for proper device care
4. Service Location: All warranty services provided within Delhi NCR region
5. Claim Process: Simple 3-step warranty claim process:

• Contact our support team
• Schedule a technical inspection
• Receive prompt service or replacement

Steps to Claim Warranty

Step 1: Contact Us

• Call: +91 99990 97873
• Email: infor@fixswift.in

Step 2: Provide Details

• Your purchase invoice
• Device serial number
• Issue description
• Contact information

Step 3: Get Support

Our technical team will assist you within 24-48 hours of your claim submission.

Additional Benefits

• ⭐ Free technical consultation
• ⭐ Priority support queue
• ⭐ No hidden charges
• ⭐ Genuine parts guarantee
• ⭐ Expert technician service

Customer Rights

This warranty policy adds to your statutory consumer rights and doesn’t replace them. For Delhi NCR customers, all consumer protection laws remain applicable.

Questions?

Need clarification about our warranty policy? Our support team is here to help:

• WhatsApp: +91 99990 97873
• Phone: +91 99990 97873
• Email: info@fixswift.in

Last Updated: 19-01-2025